Frequently Asked Questions
Payment
We accept the following payment methods:
– Bank Deposit (BPI and BDO)
Shipping
Shipping is free for a minimum purchase of P650 for metro manila and P3,000 from provincial orders. Otherwise its P65 for metro manila, P150 for Luzon and P300 for Visayas/Mindanao delivery.
To track your provincial packages, simply go to our courier partners website:
– www.lbcexpress.com/track
– jrs-express.com/home/tracking
You may also reach us through any of the following channels:
Tel no: 0905 575 7799/ 0998 966 7284/ 0956 396 0265
Email at: orders@gbiholdings.com
Yes. Upon receiving, the person who will receive on your behalf needs to present an authorization letter signed by you and his/her valid picture ID.
Other Question
You are encouraged to report problems with product received such as broken seals, empty sachets, broken capsules due to handling & delivery upon the receipt of the package to consider for return or refund.
And we will contact you within 1-2 business days to further get your details.
Name:
And we will contact you within 1-2 business days to further get your details.