Frequently Asked Questions
Payment
We accept the following payment methods:
– Bank Deposit (BPI and BDO)
Shipping
Shipping is free for order P650 and above within metro manila and free for P3,000 and above provincial, otherwise its P100 for metro manila and P250 for provincial delivery.
To track your provincial packages, simply go to our courier partners website:
– www.lbcexpress.com/track
– jrs-express.com/home/tracking
You may also reach us through any of the following channels:
Tel no: 0905 575 7799/ 0998 966 7284/ 0956 396 0265
Email at: orders@gbiholdings.com
Yes. Upon receiving, the person who will receive on your behalf needs to present an authorization letter signed by you and his/her valid picture ID.
Other Question
You are encouraged to report problems with product received such as broken seals, empty sachets, broken capsules due to handling & delivery upon the receipt of the package to consider for return or refund.
And we will contact you within 1-2 business days to further get your details.
Name:
And we will contact you within 1-2 business days to further get your details.